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VMI Steel Buildings (“VMI,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a form, request a quote, communicate with our team, or use our services.

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By using our website or submitting information to VMI, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

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We may collect the following information when you interact with VMI.

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Personal information you provide directly, including:

  • Name

  • Email address

  • Phone number

  • Project location

  • Building size, specifications, and project details

  • Company name, if applicable

  • Any other information you submit through a form, call, text, email, or other communication
     

Website and usage information, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on our website

  • Referring website or source

  • Form activity and website interactions
     

Communication information, including:

  • Emails, calls, texts, form submissions, quote requests, and other messages exchanged with VMI

  • SMS opt-in status and consent records, where applicable
     

2. How We Use Your Information
 

VMI may use your information to:

  • Respond to quote requests and project inquiries

  • Contact you about your building project

  • Provide pricing, project information, service updates, and support

  • Coordinate design, engineering, permitting, fabrication, delivery, or installation-related services

  • Send transactional, service-related, or marketing communications where permitted

  • Improve our website, advertising, customer experience, and internal processes

  • Maintain records for business, legal, compliance, and operational purposes

  • Detect, prevent, or address fraud, misuse, security issues, or unauthorized activity
     

3. SMS/Text Message Communications
 

VMI Steel Buildings may send SMS/text messages only to customers who have provided consent to receive text messages from us. Consent may be provided through a website or quote request form, a recorded phone call, written email confirmation, or a direct customer request to communicate by text.


Text messages may include customer care and project-related communications, including responses to quote requests, follow-ups about an active steel building inquiry, consultation scheduling, appointment reminders, project questions, quote review coordination, project updates, and customer support.
VMI Steel Buildings does not send text messages to customers before consent is provided. SMS communication is not used for cold outreach, purchased contact lists, or mass promotional text campaigns under this customer care messaging program.


Message frequency may vary based on your inquiry, quote, project status, and communication needs. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent to receive text messages is not required to purchase goods or services from VMI Steel Buildings.

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4. SMS Data Sharing
 

VMI Steel Buildings may collect and store your mobile phone number, SMS opt-in status, consent records, message history, and related communication records when you agree to receive text messages from us.


VMI Steel Buildings does not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for marketing or promotional purposes.


All text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide messaging services on behalf of VMI Steel Buildings, comply with legal obligations, or protect our rights.

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5. How We Share Information
 

VMI may share limited information with trusted service providers who help us operate our business, including:

  • CRM and customer communication platforms

  • Email and text messaging providers

  • Website hosting and analytics providers

  • Advertising and marketing platforms

  • Project coordination, engineering, permitting, delivery, or installation-related service providers

  • Payment processing providers

  • Legal, compliance, or business advisors
     

These providers are only authorized to use information as needed to perform services for VMI.
 

We may also disclose information when required by law, court order, government request, legal process, or when we believe disclosure is necessary to protect our rights, property, customers, employees, or business operations.
 

6. Cookies and Tracking Technologies
 

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website activity, improve the user experience, measure advertising performance, and support marketing efforts.
 

These tools may collect information such as pages visited, buttons clicked, device type, browser type, IP address, and referral source.

You can adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.
 

7. Advertising and Analytics
 

We may use tools such as Google Analytics, Google Ads, Meta/Facebook Pixel, HubSpot, or similar platforms to measure website performance, improve marketing, and show relevant advertisements.

These platforms may collect or receive information from our website and other websites to provide measurement services and targeted advertising. You can manage certain advertising preferences through your browser, device settings, or the settings provided by those platforms.
 

8. How We Protect Your Information
 

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
 

However, no website, database, or electronic transmission is completely secure. We cannot guarantee absolute security.
 

9. How Long We Keep Information
 

We retain information for as long as reasonably necessary to:

  • Respond to inquiries

  • Provide services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

  • Improve business operations
     

We may retain some information longer if required or permitted by law.
 

10. Your Privacy Choices
 

You may request to:

  • Access the personal information we have about you

  • Correct inaccurate information

  • Request deletion of certain information

  • Opt out of marketing emails

  • Opt out of text messages by replying STOP

  • Ask questions about how your information is used
     

11. California Privacy Notice
 

If you are a California resident, you may have additional rights under California privacy laws, depending on how those laws apply to VMI. These rights may include the right to know what personal information is collected, the right to request deletion, the right to correct inaccurate information, and the right to opt out of certain sharing or sale of personal information.
 

VMI does not sell personal information in the traditional sense. VMI also does not sell or share mobile phone numbers or SMS consent information for third-party marketing.

To submit a California privacy request, contact us using the information below.
 

12. Children’s Privacy
 

Our website and services are intended for adults and business users. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.
 

13. Links to Other Websites
 

Our website may contain links to third-party websites. VMI is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any external websites you visit.
 

14. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Your continued use of our website after updates are posted means you accept the revised policy.

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